SAP Diagnostics and Support Desktop Tool

With SP15 the Diagnostics and Support desktop tool can now be accessed directly via the below link...
http://hostname.domain.com:port/irj/servlet/prt
/portal/prtroot/com.sap.ip.bi.supportdesk.default

Remember to belong to the Administrators group depending on your installation type..

below is an example of how this tool can help BI folks understand errors in their Reports displayed in the Portal...